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By NATHAN MULLER - August 23, 2010
Data applications and files are not the only things that you need to back up – your phone equipment databases also need to be protected against loss, as well as dial tone.
Recreating a phone system database could take time, leaving your users without access to customized phone features, directories, contact lists, and voice mail. Administrators could lose critical system configuration data, further prolonging downtime. Continue
By NATHAN MULLER - August 10, 2010
Since its founding in 2003, Skype has become the world’s largest VoIP service provider. It offers high-quality, easy-to-use tools that allow users to communicate and collaborate globally through voice, video and text conversations conducted over the Internet. Now it intends to pursue a $100 million IPO to turn itself into the communications service of choice among consumers and businesses. Continue
By MICHAEL CANNON - July 28, 2010
When Apple introduced the iPad earlier this year industry analysts were skeptical about the practicality of the device for business use, labeling it as a consumer toy. Networking stalwarts Citrix and Cisco were not deterred. They are among the first to enter the market with mobility solutions specifically aimed at the enterprise: Citrix with a pair of apps that run on Apple’s iPad; Cisco with a tablet it calls the Cius. Continue
By NATHAN MULLER - July 19, 2010
The cost of energy services is one of the biggest line items on the corporate budget, yet many companies do not know how to take advantage of deregulated markets to reduce this cost, or roll back consumption to save even more.
As states continue to deregulate their utilities, more businesses are able to select their electric and gas provider. With a growing variety of products and plans becoming available, it is a challenge to uncover the best deals for your business, especially with such wide swings in daily energy prices. Continue
By NATHAN MULLER - July 7, 2010
The emerging class of so-called “digital natives” is challenging many aspects of corporate IT, according to Gartner analyst Monica Basso. “By 2018, their impact on the workplace will drive significant change in our approach to technology, business processes and organizational structure.”
Who are these digital natives? They are the first generation of Americans who have grown up with a full arsenal of Internet technologies at their command. Forget about pagers and cell phones… Today’s digital generation is heavily into blogging, twittering, texting, facebooking, podcasting, You-Tubing, and skyping — all done over the “cloud” whether accessed from netbook computers, hand-held iTouch devices, or 3G smart phones. Continue
By MICHAEL CANNON - June 28, 2010
The small room that comfortably holds your phone system and other equipment could interrupt your business if you don’t check it out periodically.
Ensuring continuous uptime and call quality with IP equipment like routers, high-power switches and Uninterrupted Power Supplies has to include making sure environmental conditions are adequate. Continue
By NATHAN MULLER - June 7, 2010
While today’s data networks improve productivity by making applications, processing power and mass storage readily available to a large and growing user population, they also make those resources more vulnerable to abuse and misuse.
With the right tools and processes, effective measures can be taken even by small businesses to safeguard information during transmission as well as information stored at various points on the network, including servers, desktop computers, and notebooks at remote locations. Continue
By MICHAEL CANNON - May 24, 2010
Today’s corporate data networks consist of components that work together to provide consistent performance for real-time applications. This ensures that voice conversations, for example, go smoothly end-to-end and with the same reliability and response time as conversations over plain old telephone service.
At each office location, these network components must be specifically set up to work together so that voice packets are given priority treatment regardless of their destination. Failure to do so diminishes the quality of voice conversations with such annoying impairments as delay, jitter and packet loss. The extent to which these impairments affect voice conversations is determined by a network assessment prior to voice system deployment. Continue
By NATHAN MULLER - May 17, 2010
Hosted VoIP systems can be an efficient, economical alternative to a traditional premises-based phone system. In making the right choice, there’s no getting around doing your homework and asking good questions.
Hosted VoIP offers all-in-one dial tone, long distance, and a number of advanced features. The system is managed at the service provider’s location. The only hardware you need is the phones – the service provider controls everything else. Sounds good, but be prepared… Continue
By MICHAEL CANNON - May 13, 2010
One of the hottest buzz words these days is “virtualization.” The idea is simple: Instead of paying for multiple servers, special software lets you consolidate different operating systems, applications and workloads onto fewer machines for a much lower total cost of ownership.
For example, one virtual machine can be used to consolidate your print server, FAX server, Exchange server and Web server – greatly reducing the cost of hardware, maintenance, and management time. Continue
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